Ronald Reagan Airport Ranked One Of The Worst In The Nation According To This 2025 Survey

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If you’ve flown in our out of Ronald Reagan Airport, surely you have an opinion of it. Whether you think it’s smooth or a cursed airport that always has you sprinting to your flight, this 2025 Survey by AirHelp has ranked it, and it doesn’t look good.

How Did AirHelp Decide Their List?

AirHelp ranked 250 airports across 68 countries and analyzed flights that spanned from 1 June 2024 to 31 May 2025. They whittled down to 250 airports from the 4,000 in their databased, using foot traffic to find the busiest ones. The airports were ranked on three different factors:

• On-time performance
• Customer opinion
• Food and shops

So, how did Ronald Reagan Washington National Airport due? It ranked as the 5th worst airport in the U.S. with a global rank of #115 and AirHelp score of 7.59. It’s also one of the busiest airpots in the U.S. so likely many of you have traveled through it. With recent staff cuts and news earlier this year, we weren’t very surprised to see the score.

If you’re curious, here are the 10 best U.S. airports:

1. Salt Lake City Airport – (globally ranked #8; AirHelp Score: 8.29)
2. Los Angeles Airport – (globally ranked #21; AirHelp Score: 8.09)
3. Minneapolis-St. Paul Airport – (globally ranked #22; AirHelp Score: 8.07)
4. Atlanta Hartsfield-Jackson Airport – (globally ranked #36; AirHelp Score: 7.97)
5. Portland Airport – (globally ranked #37; AirHelp Score: 7.96)
6. Nashville Airport – (globally ranked #38; AirHelp Score: 7.93)
7. Chicago Midway Airport – (globally ranked #41; AirHelp Score: 7.93)
8. Austin Bergstrom Airport – (globally ranked #48; AirHelp Score: 7.9)
9. Houston William P. Hobby Airport – (globally ranked #49; AirHelp Score: 7.9)
10. Honolulu Daniel K Inouye Airport – (globally ranked #51; AirHelp Score: 7.89)

Here’s the full list of the worst airports in the U.S.

1. Newark Liberty Airport – (globally ranked #188; AirHelp Score: 7.25)
2. Fort Lauderdale Hollywood Airport – (globally ranked #166; AirHelp Score: 7.38)
3. Philadelphia Airport – (globally ranked #159; AirHelp Score: 7.41)
4. Detroit Metro Airport – (globally ranked #116; AirHelp Score: 7.59)
5. Ronald Reagan Washington National Airport – (globally ranked #115; AirHelp Score: 7.59)
6. Dallas Fort Worth Airport – (globally ranked #107; AirHelp Score: 7.62)
7. New York La Guardia Airport – (globally ranked #106; AirHelp Score: 7.63)
8. Tampa Airport – (globally ranked #98; AirHelp Score: 7.65)
9. Boston Logan Airport – (globally ranked #97; AirHelp Score: 7.66)
10. Chicago O’Hare Airport – (globally ranked #91; AirHelp Score: 7.68)

Overall, globally, these U.S. airports still landed somewhere in the middle, meaning they weren’t the worst in the entire world. The overall worst airport across the globe was Tunis Carthage Airport in Tunis, Tunisia, with an Airhelp score of 5.73. The best was Cape Town Airport with a score of 8.57.